FAQ’s
When will I receive my items?
Orders are processed within 0–1 business day, Monday through Friday. Estimated transit time is 1–3 business days, making the total estimated delivery time 1–4 business days. Standard shipping is free for all U.S. orders.
Once shipped, you will receive tracking information by email.
If your order has not arrived, contact us at
contact@kaboole.com.
Where is my order?
Track your order using the link in your shipping confirmation email or through the tracking section on our website using your order number.
What payment methods do you accept?
We accept major credit and debit cards including Visa and MasterCard.
Do you ship internationally?
Currently, we only ship within the United States.
The website is not loading or showing errors. What should I do?
If you experience any issues, please contact us with details and we will resolve it quickly.
contact@kaboole.com
I keep getting an error message. What should I do?
Please reach out to us and provide details about the error you’re encountering so we can assist you promptly.
contact@kaboole.com
I entered the wrong shipping address. Can I change it?
If your order has not shipped yet, we can update the address. Contact us immediately.
If already shipped, we must wait for the package to return before resending.
What happens if my order is returned to sender?
If your package is returned to us, we will reship it at no additional cost.
What is your return policy?
You may request a return within 90 days of delivery. We accept defective and non-defective products. Items may be unused or lightly used and must be returned in reasonable condition. Return shipping is free, and no restocking fee applies.
To start a return:
contact@kaboole.com
How do I exchange an item?
To exchange an item, contact us and we will guide you step by step.
contact@kaboole.com
What should I do if my item arrives damaged?
Contact us at contact@kaboole.com with your order number, a clear photo, and a description of the damage.
You may choose a replacement or a full refund. Kaboole covers all related costs.
What if I received the wrong product?
Please contact us with your order number and details.
We will send the correct item and cover all related costs.
contact@kaboole.com
Customer Support
Our support team is available Monday to Friday, 9:00 AM to 6:00 PM.